FAQ
Q.
Is your Battery Charger are safe to use?
Our battery charger meet the requirements of safety approvals and products itself with all kinds of protections such as over voltage protection, over current protection. Polarity error protection, Over power protection.
Q.
What is your warranty policy for Battery charger?
Our battery charger warranty is 1 years. High quality is one of our advantages which makes our power adapter sells well around the world.
Q.
What kinds of Battery Charger your factory can offer?
According to Battery Type, we can offer lithium battery chargers for LiFePO4, Li-ion, Li-polymer batteries and Lead-Acid Battery chargers for SLA, silicon, AGM batteries.
According to applications, we can offer electric bicycles Battery Charger, Skateboard Battery Charger, Motorcycle Battery Charger, Lawnmower Battery Charger, Golf-cart Battery Charger and forklift battery charger.
Q.
What is your the charging Process of lithium battery chargers?
Stage 1: The floating charging phase (Trickle charge)
Stage 2: The constant current charging phase. The charging current remains constant, the charging power increases rapidly. (CC MODE)
Stage 3: The constant Voltage charging phase (CV MODE)
Stage 4: Cut off charging
Q.
What customization options are included in our company's OEM services?
We offer customized options including appearance design, power output, port types, cable length, and packaging to meet specific customer requirements.
Q.
What is the minimum order quantity for OEM orders?
The minimum order quantity depends on the specific product model and customization requirements, typically ranging from hundreds to thousands.
Q.
Can we add our own branding to the products?
Yes, we support customers to add their own branding, including logos, labels, and packaging.
Q.
How long does OEM customization take?
The customization time depends on the specific requirements and order quantity, typically ranging from several weeks to months.
Q.
Do your products comply with international safety standards?
Yes, our products comply with various global safety certification standards such as UL, CE, FCC, RoHS, etc.
Q.
Can we choose our own packaging style?
Yes, we support customers to choose packaging styles that suit their market and brand image.
Q.
Can we request pre-customized samples?
Yes, we provide pre-customized samples for customers to evaluate product quality and suitability.
Q.
Is post-sales technical support available?
Yes, we provide comprehensive post-sales technical support including product usage instructions, troubleshooting, and repair services.
